Special chars (Sonderzeichen) like ä ö ü in Eventum Issue / Bug Tracking System

There’s an issue when you try to add issues containing special characters (sonderzeichen) like ä ü ö è à é etc. to the eventum bug tracking system – they won’t be displayed correctly. I’ve spent hours finding out where and how to fix that. At first i thought i have to make changes to the MySql Server setup / configuration. Finally i found a setting in config.php (you can find config.php under \config) called APP_CHARSET. Per default this setting is set to UTF-8. Just change it to latin1 and your sonderzeichen or special chars will be display correctly!

//define('APP_CHARSET', 'UTF-8');
define('APP_CHARSET', 'latin1');