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		<title>Backup Exec: VSS Snapshot warning. File &lt;path&gt; is not present on the snapshot.</title>
		<link>http://www.christiano.ch/wordpress/2010/02/25/backup-exec-vss-snapshot-warning-file-path-is-not-present-on-the-snapshot/</link>
		<comments>http://www.christiano.ch/wordpress/2010/02/25/backup-exec-vss-snapshot-warning-file-path-is-not-present-on-the-snapshot/#comments</comments>
		<pubDate>Thu, 25 Feb 2010 11:22:38 +0000</pubDate>
		<dc:creator>christian</dc:creator>
				<category><![CDATA[Backup Exec]]></category>
		<category><![CDATA[Volume Shadow Copy Service]]></category>
		<category><![CDATA[VSS]]></category>

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		<description><![CDATA[Ok, i have/had this exception in five different Backup Exec installations. It’s not an error, it’s just a exception/notification that one setup (most often a driver installation) registered a file for the VSS (Volume Shadow Service) to backup. The i found this one here: A product installer &#8211; possibly from a 3rd party app has [...]]]></description>
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<td valign="top" width="572">Ok, i have/had this exception in five different Backup Exec installations. It’s not an error, it’s just a exception/notification that one setup (most often a driver installation) registered a file for the VSS (Volume Shadow Service) to backup. </td>
<td valign="top" width="102"><a href="http://www.christiano.ch/wordpress/wp-content/uploads/2010/02/Logo_SymantecBackupExec.png"><img style="border-bottom: 0px; border-left: 0px; display: inline; border-top: 0px; border-right: 0px" title="Logo_SymantecBackupExec" border="0" alt="Logo_SymantecBackupExec" src="http://www.christiano.ch/wordpress/wp-content/uploads/2010/02/Logo_SymantecBackupExec_thumb.png" width="165" height="47" /></a> </td>
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<p> <span id="more-882"></span>
<p>The i found this one here:</p>
<p>A product installer &#8211; possibly from a 3rd party app has registered that file as being required for a System State backup and not then removed the registration from the System State when the file was removed. </p>
<p>Either identify the vendor of the file and speak to them about a fix &#8211; or create a file with the same name in the same folder. Note it is unlikely that you will need the specific file for a restore (assuming your server does restart correctly currently)</p>
<p>So, to have a short break fix, just create a dummy file OR contact the vendor of the driver/program.</p>
<p><a title="Volume Shadow Copy Service (VSS) System Writer backup fails, and error messages reference nonexistent files in Windows Server 2008" href="http://support.microsoft.com/kb/955078" target="_blank">Microsoft KB955078</a> <em>Volume Shadow Copy Service (VSS) System Writer backup fails, and error messages reference nonexistent files in Windows Server 2008</em></p>
<p>Symantec had a KB entry, but the removed it.. i found it in the Google cache:</p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p>
<p><a href="http://www.symantec.com"></a></p>
<p>Document ID: 303664    <br /><a href="http://support.veritas.com/docs/303664">http://support.veritas.com/docs/303664</a> <a href="http://209.85.229.132/"><img border="0" alt="E-Mail Colleague Icon" src="http://seer.entsupport.symantec.com/images/icoemail.gif" width="20" height="15" />E-Mail this document to a colleague</a></p>
<p>System State backup of a Windows 2008 server completes with an exception </p>
<hr noshade="noshade" />
<p>Exact Error Message   <br />Backup- System?State System?State    <br />VSS Snapshot warning. File [PATH] [FILENAME] is not present on the snapshot.</p>
<p>Details:</p>
<p>System State backup of a Windows 2008 server may complete with the above mentioned exception if a driver file(s) was deleted/renamed. For example in the Figure 1, 04mmdat.sys is causing the exception.   </p>
<p>Volume Shadow Copy Service (VSS) System Writer may list a file to be backed up even though the file is no longer present on the server. View the {GUID}-System_Writer.xml file located in the directory C:\Program Files\Symantec\Backup Exec\Logs to confirm if the writer lists the file present as an exception in the job log.    <br /><b>NOTE:</b>    <br />The exception can be safely ignored as it does not affect the functionality of the Backup set.    <br /><b>Workaround:</b>    <br />Follow the steps listed below:    <br />1. Create a empty text file with the same name as the file mentioned in the exception    <br />2. Place the document in the same location as in the exception    <br /><b>Resolution:</b>    <br />For more details on resolution refer to the following article from Microsoft:    <br /><a href="http://support.microsoft.com/kb/955078">http://support.microsoft.com/kb/955078</a></p>
<p>Supplemental Material:</p>
<p>System: Ref.#   <br />Description</p>
<p>ETrack: 1264044    <br />VSS Snapshot exceptions happen during system state backup if tape drivers were deleted</p>
<p>Acknowledgements   <br />Microsoft </p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p>
<p><a href="http://www.christiano.ch/wordpress/wp-content/uploads/2010/02/Symantec_DocID303664.png"><img style="border-bottom: 0px; border-left: 0px; display: inline; border-top: 0px; border-right: 0px" title="Symantec_DocID303664" border="0" alt="Symantec_DocID303664" src="http://www.christiano.ch/wordpress/wp-content/uploads/2010/02/Symantec_DocID303664_thumb.png" width="657" height="1118" /></a></p>
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